Frequent questions
What is Parkapp?
It is a global parking service at your disposal. We offer the best offers through the reservation website. In addition, if you wish you can use our mobile application to enter and exit many parkings.
How can I book?
To make a reservation just search the place where you want to park, on the dates you want.
- Select the dates of your booking.
- Fill your vehicle data.
- Sign up or log in with your email.
- Select the payment method.
- Once the payment is completed, you will receive in your email the proof of your booking.
- Remember that we do not have any additional cancellation costs.
How do I get to the parking lot or where do I pick up my vehicle?
You will find all the indications to locate the parking or the pickup place of the vehicle in the booking proof. Both the address and the GPS coordinates are attached. In addition, a telephone number of the parking staff is also indicated.
Mon vol est-il retardé ou suis-je en retard?
Ne vous inquiétez pas, vous ne paierez pas plus pour un retard à la livraison ou à la récupération du véhicule. Dans tous les cas, si le retard est important, nous vous remercions de prévenir le parking au le numéro de téléphone qui apparaît sur le reçu, si c'est votre vol qui arrive en retard, vous n'avez pas besoin de le prévenir puisque le parking est probablement déjà prévenu.
How do I cancel my booking?
To cancel your booking, please contact info@parkapp.com with 1 hours prior to the start date of the reservation.
How to modify my booking?
Any changes to your reservation should be made by contacting info@parkapp.com. Please remember to enter your booking code as a reference.
Is my vehicle safe?
In the page of each one of the parking lots its characteristics and security systems are described. All have security cameras and / or staff.
¿It is necessary to leave the keys?
It is not necessary. But when you leave them, it facilitates you if you have contracted the exterior and / or interior washing of the vehicle.
